Security
You choose which conversations are collected and who can access them.
SAKIDORI AGENT lets you choose which channels and rooms to collect conversations from and control access through roles and groups. INFLU, Inc., the company behind SAKIDORI AGENT, operates an information security management system certified to JIS Q 27001:2023.
Access
How access to conversation data is managed
Roles and groups
Organize members by roles and groups to control access to conversations and features.
Collection settings
In your connected accounts, choose which channels, rooms, and groups SAKIDORI AGENT collects conversations from.
Platform permissions
Reading and sending are limited to the permissions each connected platform allows.
Managing exported data
CSV exports contain conversation data. After downloading them, handle the files according to your organization's information management policy.
Certification
Information security management
INFLU, Inc., the company operating SAKIDORI AGENT, holds information security management system certification to JIS Q 27001:2023 (ISO/IEC 27001:2022).
View the information security policy (opens in a new tab)Using the service securely
Review your settings regularly
- Review connected accounts, channels, and groups whenever responsibilities change.
- Limit broad access permissions to members who need them for their work.
- Treat exported files and reports as conversation data, and store them according to your organization's information management policy.
- If you suspect a security issue, contact us promptly so we can investigate.
Frequently asked questions
Frequently asked questions
Who can access conversations collected by SAKIDORI AGENT?
Authorized members can access them according to the roles and groups you configure. Review those settings whenever responsibilities change.
Is the company behind SAKIDORI AGENT certified for information security?
Yes. INFLU, Inc. holds information security management system certification under JIS Q 27001:2023 (ISO/IEC 27001:2022). Its information security policy is also published.
What data does SAKIDORI AGENT handle?
SAKIDORI AGENT handles conversations collected from connected accounts and channels, along with analyses and reports based on those conversations. Before signing a contract, confirm exactly what data it will collect.
Can I limit collection to part of a workspace?
Yes. Choose which channels, rooms, and groups to collect conversations from, and leave the rest out.
Next steps
Have questions about security?
Send us the security details you need to verify before getting started. We'll provide information relevant to your setup.